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Responsible Gaming at UniBet

At UniBet Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or personal harm. As a licensed operator under the Netherlands Kansspelautoriteit (KOA), we are legally and ethically committed to protecting every player who uses our platform. Whether you access UniBet through the UniBet Casino login page, the unibet app, or our desktop site, we have built responsible gaming safeguards into every part of the casino unibet experience.

Our Commitment to Responsible Gaming

We recognise that for the vast majority of our customers, betting and playing casino games is a leisure activity. However, we also understand that gambling can become problematic for some individuals. That is why we have designed our unibet online casino to include mandatory tools, clear information, and direct access to support services. We continuously review our internal processes to ensure that our approach to responsible gaming meets and exceeds the standards required by Dutch law.

Age Verification and Eligibility

We only allow registration and play from individuals who meet the minimum legal age requirement. All welcome bonuses, including the UniBet Casino bonus offers, unibet bonus code offers, and unibet promo code promotions, are restricted to players aged 24 and over. We verify the identity and age of every account holder before withdrawals are processed, and we reserve the right to request additional documentation at any stage of your relationship with us.

Mandatory Limits When You Register

Under our KOA licence, we require every player to set mandatory session, deposit, and balance limits at the moment of registration. This is not optional - it is a core part of how we operate the unibet casino online. These limits are designed to help you stay in control of the time and money you spend with us.

  • We require a session limit that controls how long you can remain logged into your account during a single visit
  • We require a deposit limit that caps the amount of money you can add to your account over a chosen period
  • We require a balance limit, and any funds above this threshold are automatically paid out to your verified counter-account without delay
  • We may impose an additional deposit limit linked to your average disposable income, and we can lower any limit at our own discretion if we consider it necessary for your protection

Changing Your Limits

We understand that your circumstances may change over time. If you wish to decrease any of your limits, we apply the change immediately. If you request an increase to a limit, we apply a mandatory seven-day waiting period before the new, higher limit takes effect. We built this delay intentionally, giving you time to reconsider before committing to higher spending thresholds on unibet.

Self-Exclusion and Cruks Registration

If you feel that gambling is no longer under your control, we strongly encourage you to make use of self-exclusion tools. As a licensed Dutch operator, we participate in Cruks, the national self-exclusion register administered by the Kansspelautoriteit. Once you register with Cruks, we - along with every other licensed operator in the Netherlands - are legally required to block your access to gambling services for the period you have chosen. We cannot lift a Cruks exclusion early, and we will not accept new registrations or reactivate an excluded account until the exclusion period has ended and you have completed the required steps with the authority.

Temporary Time-Outs and Cooling-Off Periods

In addition to full self-exclusion through Cruks, we offer shorter cooling-off periods for players who simply want a break from the uni bet platform. During a time-out, we suspend your ability to log in, and we do not send you marketing communications or bonus offers during this period. We believe these graduated options give you meaningful control, whether you need a short pause or a longer-term exclusion.

Tools We Provide to Support Safer Play

We have integrated several features directly into our account dashboard to help you monitor and manage your activity across our unibet casino app, unibet mobil casino, and desktop site.

  • We provide reality check notifications that remind you how long you have been playing during a session
  • We display your deposit and loss history clearly within your account settings
  • We allow you to review your full transaction history at any time, including bonus unibet activity and wagering progress
  • We give you the option to close your account permanently if you decide that gambling is not right for you

Recognising the Signs of Problem Gambling

We encourage every player to reflect honestly on their gambling habits. You may want to consider setting limits or taking a break if you notice any of the following:

  • You spend more money or time gambling than you originally intended
  • You feel anxious, irritable, or preoccupied with thoughts of unibet slots, unibet poker, or unibet live casino between sessions
  • You borrow money or use funds intended for essential expenses to continue playing
  • You have tried to stop or reduce your gambling and found it difficult to do so
  • Gambling is affecting your relationships, work, or overall wellbeing

Bonuses and Responsible Play

We design our promotional offers, including the unibet casino bonus, unibet casino promo code campaigns, and refer-a-friend rewards, to be transparent and time-limited. We never grant bonuses on request outside of pre-planned campaigns, and every bonus balance falling below €0.10 is automatically closed with the remainder moved to your cash balance. We ask that you only participate in promotions if you can comfortably meet the wagering conditions, and we remind you that cancelling a bonus before its terms are fulfilled will void it entirely.

Support Organisations

If you or someone you know is struggling with gambling-related harm, we recommend reaching out to independent support services. Organisations such as Loket Kansspel, Jellinek, and the national Cruks helpline offer confidential advice and assistance to individuals across the Netherlands. We also encourage family members and friends of players to contact these organisations if they have concerns.

Our Licence and Regulatory Oversight

UniBet Casino operates under a Netherlands Kansspelautoriteit remote gambling licence, granted to ensure that operators like us maintain strict player protection standards. Our operations are governed by Dutch law, and we are held accountable to the requirements set out by our regulator regarding limits, self-exclusion, advertising, and player safety. We take these obligations seriously and integrate them fully into how we run our unibet casino app, our sportsbook, and our live casino offering.

We are here to help you enjoy gambling responsibly. If you have any questions about our tools, limits, or self-exclusion options, please contact our support team through live chat, e-mail, or the Help Centre, available 24 hours a day.

Content updated: August 26, 2026